Arabica coffee, known scientifically as Coffea Arabica, is renowned for its superior flavor, aromatic qualities, and smooth body, making it the most popular coffee species worldwide. It typically offers a sweeter, softer taste with tones of fruit and sugar, and a higher acidity compared to other coffee types. When you purchase Arabica coffee from Agaate, you are choosing a premium coffee experience sourced from high-altitude plantations where the beans are hand-picked and meticulously processed to ensure top-notch quality. Agaate is committed to delivering only the finest Arabica coffee, embracing sustainable and ethical farming practices that benefit both the environment and the coffee farmers.

The Signature coffee by Agaate is a meticulously crafted blend designed to offer a unique and rich experience for coffee enthusiasts. It comprises premium Arabica & Robusta beans sourced from renowned coffee-growing regions, of the western ghats in India. These beans are carefully selected for their distinctive flavor profiles, which contribute to the coffee's balanced notes of dark chocolate, red berries, and a hint of citrus. The beans are medium-roasted to perfection, enhancing their natural sweetness and delivering a smooth, full-bodied cup. Whether enjoyed black or with milk, Agaate's Signature coffee promises a satisfying and unparalleled coffee

At Agaate, we understand the importance of selecting the right coffee beans to suit your taste preferences. The two main types of coffee beans you'll encounter are Arabica and Robusta, each with distinct characteristics.Arabica beans are known for their smooth, mild flavor and are generally considered to be of higher quality. They have a sweeter, more complex taste, often with fruity or floral notes. Grown at higher altitudes, Arabica beans are more delicate and susceptible to pests, making them more expensive to produce.On the other hand, Robusta beans are known for their strong, bold flavor and higher caffeine content. They tend to have a more bitter, earthy taste, often described as having a more robust profile. Robusta plants are hardier and can be grown at lower altitudes, which typically makes these beans more affordable.At Agaate, we source only the finest Arabica and Robusta beans to ensure you receive the best coffee experience. Whether you prefer the nuanced flavors of Arabica or the strong kick of Robusta, we have options that cater to your palate. Explore our wide selection of coffee products to find the perfect blend for you.

Agaate Coffee is meticulously crafted using a blend of high-quality coffee beans, natural flavorings, and organic extracts to deliver an unparalleled coffee experience. Each cup is infused with carefully selected botanicals to enhance the aroma and taste, ensuring a perfect balance of smoothness and boldness. Our commitment to sustainability means that all ingredients are ethically sourced and our organic extracts are free from artificial chemicals and additives. Enjoy a cup of Agaate Coffee knowing it is as pure and refined as it is delicious.

Absolutely! Agaate Instant Coffee is uniquely designed to be versatile, allowing you to enjoy it both hot and cold. For a traditional hot coffee, simply mix one or two teaspoons of Agaate Instant Coffee with hot water and stir until fully dissolved. If you prefer a refreshing cold coffee, you can mix the same amount of Agaate Instant Coffee with cold water or cold milk, stir thoroughly, and add ice cubes for that extra chill. Whether you like your coffee steamed or iced, Agaate Instant Coffee provides a quick and delicious solution.

At Agaate, we understand how important it is for you to stay updated on your coffee order. To check the status of your order, follow these simple steps: 1. Visit Our Website: Go to our website, www.agaate.com. 2. Log In: Click on the 'Account' button in the top right corner and log in using the email and password you provided when placing your order. 3. Access Your Orders: Once logged in, navigate to the 'My Orders' section. Here, you'll see a list of all your current and past orders. 4. Select Your Order: Click on the order number or 'View Order' button next to the order you wish to track. This will open a detailed view showing the current status, tracking number (if applicable), and estimated delivery date. If you face any issues or have further questions, feel free to reach out to our customer service team via email at contact@agaate.com or call us at +91 85958 67675. We're here to ensure you have the best coffee experience possible!

We understand that circumstances can change, and we strive to accommodate our valued customers as best as we can. If you need to change your order after payment, please contact our customer service team as soon as possible. Changes can be made if the order has not yet been processed or shipped. We recommend reaching out to us within the first 24 hours after placing your order to increase the likelihood that we can make the desired adjustments. Please have your order number and details ready to expedite the process. Our team is committed to providing a seamless shopping experience and will do their utmost to assist you with any modifications needed. If the order has already been shipped, we can guide you through the exchange or return process instead.

We strive to ensure our customers receive their orders in perfect condition. If you receive a damaged order, please follow these steps for a swift resolution: 1. Document the Damage: Take clear photos of the damaged product(s) and the packaging as soon as you receive them. These images will help us assess the situation more quickly. 2. Contact Customer Service: Email our customer support team at contact@agaate.com within 24 hours of receiving your order. Please include your order number, a description of the damage, and any photos you have taken. This information will expedite the review process. 3. Review Process: Once we receive your email, our team will review the case. We may reach out for additional details if necessary. 4. Resolution: Depending on the situation, we will offer a replacement, a refund, or store credit. Our goal is to resolve the issue to your satisfaction promptly. We regret any inconvenience this situation may have caused and appreciate your patience and understanding. Your satisfaction is our top priority, and we are committed to making things right. Thank you for choosing Agaate for your coffee needs.

If you haven't received an order confirmation after payment, please: 1. Check Your Email: Look in your spam/junk folder. 2. Payment Verification: Confirm your payment was processed. 3. Correct Email: Ensure you used the correct email address. 4. Account Dashboard: Check your order history if you have an Agaate account. If you still can't find the confirmation, contact customer support with your order details. We will help resolve the issue promptly. Thank you for your patience.

If you place your order before 2 PM, we’ll process and ship it out the same day! You can usually expect your coffee in 24-48 hours for delivery in Delhi NCR region and up to 3-4 days for other states.

Yes, contact our customer service team ASAP to change your shipping address. Changes can only be made before processing and dispatch. Once shipped, the address can't be modified. Provide your order number and new address for a smooth update.

After dispatch, you'll get a confirmation email with a tracking number and a link. Use these to track your package on the courier's site. For help, contact our customer service via email at contact@agaate.com.

Our coffees are roasted in small batches and custom-ground, so we do not accept returns on any coffee variants. Returns on coffee accessories are also not accepted, but we do offer replacements for damaged or defective products. If you receive a damaged item, please contact us at contact@agaate.com or by phone at +91-85958 67675 within 24 hours of receiving your shipment. AGAATE reserves the right to evaluate each case and may request relevant pictures. We will arrange for the damaged item to be picked up at no cost to you.

Once an order is received, our team starts processing it right away, so we are unable to accept cancellations. However, if you have any questions, please feel free to contact us at contact@agaate.com.